FAQ. – Notice

Do you offer international shipping ?

Yes, we do ship to 215+ countries with DHL. You can always see rates at the checkout!

Why is international shipping so expensive ?

Being a small business, we don't have access to the same prices as big brands and it makes shipping from Canada very expensive! We also pay taxes and duties for you so there won't be any additionnal fees when you'll receive your order.

We also offer free shipping across Europe for orders over 200€ or a fix rate of 10€. For USA, we offer free shipping for orders over 50 CAD$.

What are the shipping delays?

It takes 24-48h business hours to process your order. During high volume period (new drop, sales and promotion) it may takes up to 5 business days to process your order.

Once your order is processed;

Canada: 1-5 business days with FedEx Ground and 4-10 business days with Canada Post.
International: 4-6 business days with DHL Express

I'd like to exchange or return an item. How do I proceed ?

We do not offer exchanges anymore. For a return for refund, please fill in the return card and mail your order from your local post office! Return fees are at the customer's charge. Items on sale are a final sale and are only exchangeable for an online store credit.

Return address is : 1240 Boul. Charest O Suite 115A, Quebec, Qc, CAN, G1N 2E3

Can I cancel or edit my order?

Yes, but we do not guarantee that the cancelation or the modification will be applied. You’ll receive a confirmation by email. If your order has been processed, there is no possibility for us to cancel or modify it.

What is your warranty?

We warrant all manufacturing defect for a period of 90 days from the original date of purchase. The warranty does not cover for damage caused by accident, improper washing care and natural breakdown of color due to a normal wear and tear. You can submit a request to info@noticethereckless.com with the following informations :

Order number

Detailed description of the defect

1-2 pictures of the defective area and 1 picture of the whole item

Your shipping address

Are unisex products the same size ?

Yes! You can find the same products in both women and men section : those products have the same measurements. You can also refer to the sizing chart below the item. To be noted that the measurements were taken flat!

What's the difference between "Over" and "Under" the helmet Rider Hoods ?

If you intend on wearing your rider hood under your helmet or simply over a beanie, we suggest the "under the helmet" sizing. If you intend to wear it over your helmet, or simply want it to be very loose, we suggest the "over the helmet" sizing.

Frequently Asked Questions

Do you offer international shipping ?

Yes, we do ship to 215+ countries with DHL. You can always see rates at the checkout!

Why is international shipping so expensive ?

Being a small business, we don't have access to the same prices as big brands and it makes shipping from Canada very expensive! We also pay taxes and duties for you so there won't be any additionnal fees when you'll receive your order.

We also offer free shipping across Europe for orders over 200€ or a fix rate of 10€. For USA, we offer free shipping for orders over 50 CAD$.

What are the shipping delays?

It takes 24-48h business hours to process your order. During high volume period (new drop, sales and promotion) it may takes up to 5 business days to process your order.

Once your order is processed;

Canada: 1-5 business days with FedEx Ground and 4-10 business days with Canada Post.

International: 4-6 business days with DHL Express

I'd like to exchange or return an item. How do I proceed ?

We do not offer exchanges anymore. For a return for refund, please fill in the return card and mail your order from your local post office! Return fees are at the customer's charge. Items on sale are a final sale and are only exchangeable for an online store credit.

Return address is : 1240 Boul. Charest O Suite 115A, Quebec, Qc, CAN, G1N 2E3

Can I cancel or edit my order?

Yes, but we do not guarantee that the cancelation or the modification will be applied. You’ll receive a confirmation by email. If your order has been processed, there is no possibility for us to cancel or modify it.

What is your warranty?

Order number

Detailed description of the defect

1-2 pictures of the defective area and 1 picture of the whole item

Your shipping address

Are unisex products the same size ?

Yes! You can find the same products in both women and men section : those products have the same measurements. You can also refer to the sizing chart below the item. To be noted that the measurements were taken flat!

What's the difference between "Over" and "Under" the helmet Rider Hoods ?

If you intend on wearing your rider hood under your helmet or simply over a beanie, we suggest the "under the helmet" sizing. If you intend to wear it over your helmet, or simply want it to be very loose, we suggest the "over the helmet" sizing.