Frequently Asked Questions
Do you offer international shipping ?
Why is international shipping so expensive ?
Being a small business, we don't have access to the same prices as big brands and it makes shipping from Canada very expensive! We also pay taxes and duties for you so there won't be any additionnal fees when you'll receive your order.
We also offer free shipping across Europe for orders over 200€ or a fix rate of 10€. For USA, we offer free shipping for orders over 50 CAD$.
What are the shipping delays?
It takes 24-48h business hours to process your order. During high volume period (new drop, sales and promotion) it may takes up to 5 business days to process your order.
Once your order is processed;
Canada: 1-5 business days with FedEx Ground and 4-10 business days with Canada Post.
International: 4-6 business days with DHL Express